PROFESSIONAL SERVICES
Remove the Complexity from Your Network Solutions
In today’s constantly evolving digital world, enterprises need to adapt rapidly to stay relevant. Transforming your network is no easy task! Our Professional Services team are here to help.
Industry-Grade Customer Engagement & Technical Ownership
Our team uses established governance frameworks and service management principles to deliver complex transformation solutions. Acting as your passionate advocate, we will assure the successful design, delivery, and ongoing support of your solutions using globally established best practice and governance.
Bringing technical expertise and operational experience to your projects
PRINCE2
ISO 20000:2011
ITIL
Our Servizi professionali Portfolio
Gestione del progetto
Gestione tecnica
Working as an extension of your internal technical team. Your Technical Manager provides a consultative approach, throughout the lifecycle of your deployment. They guide, design and plan for your current and future services and network requirements.
Gestione dei servizi
Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manager is your advocate within GTT. We proactively identify areas for improvement to optimize your business operations. Establishing governance and service management principles.
Gestione degli incidenti dei clienti
Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. Managing your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence.
Gestione del programma
Simplifying your large, complex projects. Your Program Manager provides governance and contract management support to drive major transformational changes. Aligning with your business projects, helping execute your key transformation initiatives.
Industry Insights
Explore our collection of videos, research, guides and more with invaluable insights into our digitally networked world.
Top Cybersecurity Trends of 2025: What You Need to Know
What is Network and Security as a Service (NSaaS) and How Does it Benefit Your Enterprise?
Why Managed Services Make Sense for a SASE Framework
The Big Takeaway: 97% Say Cybersecurity & Network Integration is the Logical Next Step
5 Common Ways Cybercriminals Spread Malware (and How To Outsmart Them)
How is ESG part of working at GTT?
Unlocking My Full Potential: The Power of Training, Mentoring and Learning at GTT
DDoS Attacks in the First Half of 2024
How to Choose The Right SD-WAN Managed Service Provider for Your Business
OUR GARTNER RATING
4.2
88%
