TECHNICAL MANAGEMENT
Enhancing Your Technical Expertise
Simplifying your complex solutions both now and in the future
Technical Solution Ownership - An Extension of Your IT Team
Technical Management simplifies and streamlines your complex projects. We will reduce the burden on your internal resource during your transition and transformational initiatives. Your Technical Manager will enable your solution to evolve based on your unique businesses requirements.
The Benefits of
GTT Technical Management
TECHNICAL ADVOCACY
GUIDE - DESIGN - PLAN
CONTINUOUS OPTIMIZATION
Proactive investigation to optimize your network and identify Shadow IT. Thorough technical reviews including recommended actions.
HOLISTIC VIEW
Maintaining a detailed view of your business and the complete solution. Providing assistance with any issues and changes required.
WHY GTT TECHNICAL MANAGEMENT?
Additional value to your day-to-day operations in the implementation and ongoing support of your solution
Proven expertise in delivering key business initiatives and complex digital transformations
A track record of delivering complex global solutions, on time and on budget
Technical advice and partnership enabling successful progression of your projects
Related Services
Gestione del progetto
Gestione dei servizi
Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manager is your advocate within GTT. We proactively identify areas for improvement to optimize your business operations. Establishing governance and service management principles.
Gestione degli incidenti dei clienti
Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. Managing your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence.
Gestione del programma
Simplifying your large, complex projects. Your Program Manager provides governance and contract management support to drive major transformational changes. Aligning with your business projects, helping execute your key transformation initiatives.
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