Loxam Case study
Secteur:
Transportation
Services:
Haut débitDIAManaged ServicesServices professionnelsmanagé
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Case study at a glance
GUARANTEED 99.99% GLOBAL NETWORK AVAILABILITY
IMPROVED TOTAL COST OF OWNERSHIP BY 15%
IMPROVED CONNECTIVITY AUTOMATES FLOW OF INFORMATION BETWEEN CUSTOMERS & SUPPLIES
GTT provides Loxam, a European leader in commercial and industrial machinery and equipment rentals, with a Managed SD-WAN solution covering 115 sites across seven European countries. The network supports end-to-end application performance and increases efficiency. Each location features co-managed firewalls and dual connectivity of DIA and MPLS. The SD-WAN overlay self-configures for high availability and optimizes traffic journeys across the GTT Tier 1 IP Backbone, ensuring critical applications are always prioritized and available, Loxam can enable new apps across its entire enterprise, automating and maintaining configuration changes globally.
11,000+
WORLDWIDE EMPLOYEES
1967
LOCATIONS WORLDWIDE
1090+
No. agencies
€2.4 bil in 2022
Annual revenue
The Need
As part of its digital transformation to an omnichannel customer experience, Loxam needed high‑performance and secure access at every rental location. Loxam chose GTT to provide the tools and solutions to help employees create exceptional customer interactions every time.
A flexible managed network
Managed SD-WAN connects 115 sites across seven European countries. The network supports end-to-end application performance and increases efficiency. The SD-WAN overlay self-configures for high availability and optimizes traffic journeys across the GTT Tier 1 IP Backbone.
Seamless connectivity for applications
Managed SD-WAN ensures critical applications are always prioritized and available. Using SD-WAN, Loxam can enable new apps across its entire enterprise, automating and maintaining configuration changes globally.
Dedicated customer service
Bringing in technical expertise and operational experience helps manage the complexity of the network solution. The dedicated GTT team works closely with Loxam to set up the network and its management in a way that works and is right for the company culture and priorities.
Making sure customers enjoy a positive user experience every time they rent is critical to our company’s success. GTT has helped us achieve these objectives by delivering a reliable and secure SD‑WAN solution that allows me and my team to focus our attention on supporting our business, rather than worrying about our network.
Jean-Luc Sanchez - CTO at Loxam
The GTT Solution
Improving global collaboration and productivity
“GTT SD-WAN administré and connectivity services supports our digital transformation,” says Jean-Luc Sanchez.
A flexible managed network
GTT provides Loxam with a Managed SD-WAN solution covering 115 sites across seven European countries. The network supports end-to-end application performance and increases efficiency. Each location features co-managed firewalls and dual connectivity of DIA and MPLS. The SD-WAN overlay self-configures for high availability and optimizes traffic journeys across the GTT Tier 1 IP Backbone.
“By decreasing the complexity of our network and outsourcing its management, we have freed up our time to focus on the businesses and serving customers, working to increase in productivity and revenue,” Jean-Luc Sanchez said.
Real-time reporting
GTT configured the network underlay on a site-by-site basis, leveraging its established global relationships with 400 preferred local access providers to ensure the best option for each location and application. The managed SD-WAN solution integrates GTT’s global Tier 1 IP network, to ensure Loxam benefits from an end-to-end network solution built entirely to suit its needs. Real-time reporting through GTT’s customer web portal, EtherVision, provides the ability to monitor network performance, track real-time statistics and view order status and billing all in one place.
Seamless connectivity for applications
A significant component of Loxam’s business is its use of critical applications throughout its organization. Losing access to Citrix and payment applications means losing business and impacts brand reputation. GTT Managed SD-WAN ensures critical applications are always prioritized and available, and the two Citrix data centers supporting Loxam branches never lose connectivity. Using SD-WAN, Loxam can enable new apps across its entire enterprise, automating and maintaining configuration changes globally.
Dedicated customer service
Loxam enjoys premium support from a dedicated GTT customer service team. Bringing in technical expertise and operational experience helps manage the complexity of the network solution. The dedicated team works closely with Loxam to set up the network and its management in a way that works and is right for the company culture and priorities, monitoring and tracking the network to ensure service availability.
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OUR GARTNER RATING
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